Terms of Use

1. User Account and Access Security

1. Access to the Platform is provided through a user account assigned to you by either the customer or by us. The account is personal and may not be transferred or shared.
2. You are fully responsible for any activity in your account and for keeping your access credentials (passwords, tokens, API keys) confidential. You may not share, transfer, or allow any third party to use your credentials.
3. You must notify us promptly at admin@figureit.ai of any suspected unauthorized use, credential leak, or security event affecting your account.
4. We may, at our reasonable discretion, require password resets, multi-factor authentication, or other security measures from time to time.

2. Permitted Use

1. You may use the Platform only for the legitimate business purposes of the customer for whom your access was provisioned, within the scope of the customer’s license, and in accordance with the Service Agreement, these Terms, and applicable law.
2. We may from time to time set reasonable usage rules for the Platform, including fair-use policies, technical limits, rate limits, and support policies, provided they do not materially conflict with the Service Agreement.

3. Prohibited Uses

Subject to these Terms and applicable law, you may not, directly or indirectly:

1. copy, reproduce, distribute, transmit, publicly display, or create derivative works of the Platform or any of its components;
2. reverse-engineer, decompile, disassemble, or attempt to extract source code, models, algorithms, system instructions, or internal logic of the Platform;
3. sell, lease, sublicense, transfer, or otherwise permit any third party to access or use the Platform;
4. bypass security controls, usage limits, authentication mechanisms, rate limits, pricing controls, or other restrictions of the Platform;
5. perform automated data collection, scraping, bot operations, mass queries, or automated connections outside of the documented interfaces and customary use;
6. introduce malware, viruses, trojans, or hostile code into the Platform, or attempt to harm the Platform’s stability, security, or availability;
7. use the Platform unlawfully or for any unlawful, harmful, deceptive, threatening, harassing, or infringing activity, including infringement of intellectual property, trade secrets, or any other third-party right;
8. upload to the Platform any infringing, offensive, unlawful, deceptive, or unauthorized content.

4. Use of AI Tools and Platform Outputs

1. The Platform includes artificial intelligence (AI) components that generate insights, predictions, recommendations, summaries, reports, and other outputs ("AI Outputs") based on the input and data provided by you and/or the customer. AI Outputs are decision-support tools only.
2. You are solely responsible for exercising independent judgment before relying on AI Outputs for any business, financial, legal, regulatory, operational, or other decision with material consequences. AI Outputs should not be used as the sole basis for high-stakes decisions without human review.
3. AI Outputs may include inaccuracies, errors, omissions, or biases. We do not warrant the accuracy, completeness, continuity, or fitness of AI Outputs for any specific purpose.
4. Without limiting Section 3 above, you may not:
   1. use the Platform or AI Outputs to train, develop, fine-tune, or improve competing or similar AI models, including by collecting Platform outputs as a training set;
   2. generate through the Platform any unlawful, harmful, dangerous, deceptive, fraudulent, or rights-infringing content;
   3. extract or attempt to extract the Platform’s models, training parameters, system instructions, or training data;
   4. use the Platform for automated decision-making with material effects on individuals without human involvement, where prohibited by applicable law.
5. Permitted Use of Outputs. You and the Customer may use, reproduce, edit, and present AI Outputs for internal business purposes and for external business reporting (for example: internal reports, board materials, franchisee reports, management dashboards), subject to these Terms, the Service Agreement, and applicable law, provided that you do not present the Outputs in a way that is unlawful or materially misleading.

5. User Input

1. You are responsible for the input you provide to the Platform (including questions, prompts, files you upload, parameters, and instructions).
2. You represent and warrant that you have all rights, consents, and legal bases required to upload and share the input with us, and that the input does not infringe any third-party right, law, or agreement.
3. You may not enter into the Platform sensitive personal information (as defined under the Israeli Privacy Protection Law, 1981, and its regulations), including health information, biometric data, payment-card data, full national identification numbers, or classified information, unless expressly approved in writing by us and arranged under the Service Agreement or an executed Data Processing Agreement (DPA).

6. Intellectual Property

1. All rights, title, and interest in the Platform, source and object code, models, algorithms, AI components, interfaces, templates, designs, improvements, know-how, methodologies, and any other intellectual property right remain at all times the sole property of Figureit.
2. Your specific input and outputs remain the property of the customer or you, as applicable, in accordance with the Service Agreement. We may use customer data as needed to provide the Services, and may use anonymized, aggregated, or statistical data that does not identify the customer to develop, train, research, measure, and improve the Platform and Services.
3. Any feedback, suggestion, idea, or comment you provide becomes our sole property without further compensation, and you hereby irrevocably assign to us any right that may arise in connection with such feedback.

7. Platform Availability and Changes

1. We may from time to time update, improve, modify, add, remove, or discontinue Platform components. Scheduled maintenance, planned downtime, or temporary disruptions may occur.
2. We are not liable for unavailability or performance degradation arising, in whole or in part, from third-party systems, customer data sources, internet connections, hardware, browsers, cyber events, or events beyond our reasonable control.

8. Disclaimers and Limited Warranty

The Platform and Services are provided "AS IS" and "AS AVAILABLE." Except as expressly provided in the Service Agreement, we do not warrant that: (a) the Platform will be error-free, uninterrupted, or fully secure; (b) the Platform will fit any specific need of yours or the customer; (c) AI Outputs will be accurate, complete, fit for any purpose, or free of errors and biases; (d) use of the Platform will result in any specific business outcome, savings, or KPI. We disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

1. To the maximum extent permitted by applicable law, we shall not be liable for any indirect, special, consequential, punitive, or incidental damages, including loss of profits, revenue, savings, data, goodwill, or business opportunities, arising from your use of, or inability to use, the Platform.
2. Our liability to the customer is limited as set out in the applicable Service Agreement. Nothing herein limits liability that cannot be limited under applicable law.

10. Indemnification

You agree to indemnify Figureit, its employees, directors, and officers against any damage, expense, loss, liability, settlement, or cost (including reasonable attorneys’ fees) arising from: (a) your breach of these Terms; (b) any unlawful or unauthorized use of the Platform by you; (c) any third-party claim arising from your input or your use of AI Outputs; (d) your infringement of third-party rights.

11. Suspension and Termination of Access

1. We may, at our reasonable discretion and after appropriate notice given the circumstances, suspend or terminate your access to the Platform in case of: (a) breach of these Terms; (b) unlawful or unauthorized use of the Platform; (c) risk to the security, stability, or integrity of the Platform, other users, or third parties; (d) instruction from the customer for whom your access is provisioned; or (e) legal or regulatory obligation.
2. Termination of the Service Agreement with the customer for whom you use the Platform will result, in accordance with the Service Agreement, in termination of your right to use the Platform.
3. Sections that by their nature survive (including Intellectual Property, Limitation of Liability, Indemnification, and Governing Law) shall survive termination.

12. Updates to These Terms

We may update these Terms from time to time. Notice of material updates will be provided through the Platform, by email, or on figureit.ai a reasonable time before the update takes effect. Continued use of the Platform after the effective date constitutes your acceptance of the updated Terms. If you do not agree to updated Terms, you must stop using the Platform.

13. Governing Law and Jurisdiction

These Terms are governed exclusively by the laws of the State of Israel, without giving effect to its conflict-of-laws principles. The competent courts located in Tel Aviv-Yafo shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms.

14. Miscellaneous and Contact

1. These Terms, together with the Service Agreement (if signed), the Privacy Policy, and any related agreement, constitute the agreement between the parties relating to your use of the Platform.
2. If any provision is held to be invalid, unlawful, or unenforceable, it shall be limited to the minimum extent necessary, and the remaining provisions shall remain in full force.
3. Failure to exercise any right under these Terms shall not be deemed a waiver of that right.
4. Privacy Rights. To the extent you are a data subject whose personal data is processed through the Platform, your rights under applicable privacy law (including access, correction, deletion, portability, and objection) are detailed in our Privacy Policy.
5. For inquiries, notices, security reports, or questions about these Terms, contact: admin@figureit.ai.